Privacy Policy

 

Prologue Wine Co. LLC is committed to respecting and protecting your privacy as a visitor to our website. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this website. This Privacy Statement describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our website.

The policy may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us.

We do not direct the website to, nor do we knowingly collect any personal information from, any persons under the age of twenty-one.

If you do not agree to the terms of this Privacy Statement, you are not authorized to use this site and your only remedy is to immediately discontinue use of the site.

 

OPTING OUT & UNSUBSCRIBING

You may access the personal information you have submitted to us at any time by selecting and logging into “My Account” in the top-right hand corner of the site. From there, you can make changes to your account at any time. You can opt-out of any marketing messages or newsletters by clicking the unsubscribe link available in the footer of each email.

 

GIFT RECIPIENTS

If you send a gift from our site, we will collect pertinent contact information, such as name, shipping address and phone number for gift recipients to ensure correct gift delivery. We will not sell, share or rent any contact or personal information for invited friends or gift recipients with third parties, but they may receive offers from us and/or our business partners highlighting new features, products, services and special offers we think they will find interesting. Invited friends and gift recipients can easily opt-out of receiving any marketing messages or newsletters by clicking the unsubscribe link available in the footer of each email.

 

LEGAL DISCLAIMERS

Prologue Wine Co. reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

This website may contain links to other websites. Prologue Wine Co. LLC is not responsible for the privacy practices or policies of other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Our company reserves the right to modify this privacy statement at any time, with or without notice to its customers. 

 

WHO IS COLLECTING THE INFORMATION?

Prologue Wine Co. is collecting information on this website as outlined in this privacy statement.

 

WHAT INFORMATION WE COLLECT

Automatic Collection of Information:

If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

  •  The visitor's IP address
  •  Aggregate information on what pages are accessed
  •  The name and release number of web browser software used
  •  The operating system used
  •  Date and time you access our site
  •  The address of the Web site that linked to us (referrer URL)

Permission-based Collection of Information:

At different places on our site depending upon the feature you use, you may be asked to volunteer personal information such as your name, email, mailing address, and telephone number. With the exception of credit card information, we store this information for marketing purposes and to allow us to fulfill your requests and otherwise provide customer service. This information is protected by SSL encryption.

If you wish to remove, update or correct any information about you that may be in our records, please contact us by sending an e-mail with your request to hello@prologuewine.com.

Financial Information:

Prologue Wine Co. LLC does not maintain or store any credit card data; that information is stored securely with our payment processor using SSL encryption, 3D secure checkouts, and is fully PCI-compliant.

 

HOW WE USE THE INFORMATION WE COLLECT

The information we gather automatically and with your permission during your visit to our website is used in the following ways:

  • Monitor, review, measure, and analyze Web site utilization
  •  Modify and enhance the website
  •  Improve the content and design of our website
  •  Determine the need for new programs and services
  •  Respond to your requests, including fulfilling purchases
  •  Customize the content and/or layout of our page for each individual visitor
  •  Monitor and improve our customer service efforts
  •  Study general usage habits and demographic information for our own marketing research purposes
  •  Distribute news and other information requested by web visitors
  •  Notify visitors about updates to our website
  •  Determine the effectiveness of special promotion and marketing programs
  •  Contact consumers for marketing purposes

Notwithstanding anything in this agreement to the contrary, you understand and agree that Prologue Wine Co. LLC may access, preserve and disclose any submitted information or otherwise use information we have received about you: (1) in response to subpoenas, court orders, legal process or when otherwise required by law, or to establish, protect, or exercise our legal rights or defend any legal claims; (2) to protect the rights and property of Prologue Wine Co. LLC or other entity; (3) if we believe it is necessary in order to investigate, prevent or take action regarding unauthorized distribution of a third party's intellectual property, illegal activities, fraud or situations involving potential threats to the safety of any person; (4) to any of our related companies or companies under common control with Prologue Wine Co. LLC; and (5) if Prologue Wine Co. LLC is acquired by or merged with another entity. We may also use information we have received about you to resolve disputes or to investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we consider it necessary to do so to maintain service and improve our website, products and services. Specifically, we may use information such as your IP address to help diagnose problems with our server, to manage the Prologue Wine Co. LLC website or to enhance the Prologue Wine Co. LLC website based on the usage pattern data we receive.

 

WITH WHOM WILL THE INFORMATION BE SHARED?

Personally identifiable information gathered during your visit to this website will never be shared with any other organization for any purpose.