FREQUENTLY ASKED QUESTIONS

COVID-19 GUIDANCE

ARE YOU SHIPPING DURING THIS PERIOD?

IS IT SAFE TO RECEIVE WINE?

ABOUT PROLOGUE WINE CO.

WHAT IS NATURAL WINE?

HOW DO YOU SELECT YOUR WINES?

WHY ARE SOME OTHER WINE CLUBS CHEAPER?

WHY ISN'T THE WORD "ORGANIC" ON THE LABEL?

DO YOU DO SPECIAL REQUESTS?

ACCOUNT, SHIPPING & ORDERING

HOW DO I GET FREE SHIPPING?

WHEN WILL I GET MY WINE?

DO YOU SHIP TO MY STATE?

WILL YOU HOLD MY ORDER FOR ME?

WHAT IS YOUR RETURN POLICY?

WHAT IF MY DELIVERY ARRIVES DAMAGED?

HOW DO I ADJUST MY CLUB SUBSCRIPTION?

CAN I CANCEL MY ORDER?